Shipping policy
DELIVERY
INFORMATION ABOUT POTENTIAL DISRUPTIONS DUE TO COVID-19:
We are working closely with our delivery partners to minimise delays and deliver your order as safely and quickly as possible, please allow extra days for your items to be delivered to you. You can always follow the tracking link in your dispatch email to check on your order status.
***We are now opening our International Shipping .
Warehouse Packing time
Our aim is to have your order picked and packed within 1-2 working days from the time we receive your order. Orders received during the weekend will be packed on Monday.
AUSTRALIA
TRANSIT TIMES from Sydney (excludes packing time)
1 -2 day - Sydney
1-4 days - NSW, Brisbane, Canberra, Central Coast, Coffs Harbour, Gold Coast, Melbourne, New Castle, Port Macquarie, Tamworth, Wollongong
2-4 days - Adelaide, Albury, Bendigo, Bungaberg, Gladstone, Mackay, Maryborough, Northern Rivers, Orange, Rockhampton, Sunshine Coast, Toowoomba, Wide Bay
2-4 days NSW (regoinal/rual area)
3-4 days - Cairns, Townsville
4-5 days - Geelong, Hobart, Launceston
7-8 days - Perth
EXPRESS - if you would like to arrange an express - please call (02) 8677 3919 or email ctauonline@gmail.com
Our service provider is AusPOST Express
There are No deliveries made during the weekends, all deliveries will only arrive during business working hours Mon - Fri, 8am - 5pm.
Although AusPOST aims is to deliver your goods on time, Please allow an extra day or 2 incase unexpected delays may occur during your delivery cycle. All deliveries are tracked and traced with tracking links. Fastway will a temp to redeliver your goods the next working day.
INTERNATIONALNew Zealand DHL Express 6-14 business days
Worldwide DHL Express 6-18 buisness days